Shipping policy

Processing Time

All orders are processed within 2–5 business days. Orders placed on weekends or holidays will begin processing the next business day.

Domestic Shipping (United States)

Standard Shipping (7–10 business days): $5.99. Free standard shipping on all orders over $75.

International Shipping

International rates are calculated at checkout. Delivery typically takes 10–21 business days. Customers are responsible for any customs duties or import taxes charged upon arrival.

Order Tracking

You'll receive a tracking number by email once your order ships.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us at support@oraaurum.com within 7 days of the expected delivery date and we'll take care of it.